Investigating - We are currently investigating the issue with our online residential homes and single address request ticket entry service. During this time residential homes/single address ticket entry requests can only be accommodated via a phone call request. Please call 800-922-1987 or simply call 811 on your phone to submit your residential home/single address ticket request. All other web ticket online ticket entry services for excavation industry professional ticket entry (Web Ticket Entry) are still available online, this outage only impacts residential/single address online users who use the iDig811 online ticket entry application.

Thank You,
Colorado 811

May 23, 2024 - 08:38 MDT

About This Site

This status page provides status information for Colorado 811 Online Services. Check back here to view the most up-to-the-minute information on service availability. Click on the “SUBSCRIBE TO UPDATES’ button above to be automatically notified of service interruptions and service degradation to each individual service.

Colorado 811 is working hard to promote public safety and the protection of underground infrastructure with a vision of no damages.

Colorado 811 Website ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Excavator Expedite ? Operational
90 days ago
100.0 % uptime
Today
iDig811 ? Major Outage
90 days ago
98.48 % uptime
Today
Positive Response ? Operational
90 days ago
99.99 % uptime
Today
Postive Response Display ? Operational
90 days ago
100.0 % uptime
Today
Smartsheet Webform Operational
90 days ago
100.0 % uptime
Today
Ticket Delivery - Email Operational
90 days ago
100.0 % uptime
Today
Ticket Delivery - Fax Operational
90 days ago
100.0 % uptime
Today
Ticket Delivery - TCP Operational
90 days ago
100.0 % uptime
Today
Ticket Express Operational
90 days ago
100.0 % uptime
Today
Update Lite ? Operational
90 days ago
100.0 % uptime
Today
Voice (Phones) Operational
90 days ago
100.0 % uptime
Today
Voice Delivery Operational
90 days ago
100.0 % uptime
Today
Web Ticket Entry (WTE) ? Operational
90 days ago
100.0 % uptime
Today
Ticket Status by Phone ? Operational
90 days ago
99.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 24, 2024

No incidents reported today.

May 23, 2024

Unresolved incident: Online service requests for residential homes and single address requests currently not available..

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.